- Receive requests from world-wide customers via email, website, phone call.
- Support to resolve customer’s problems encountered when using the company’s system.
- Most of customers come from US, Korea, Japan, Singapore, India, China, Turkey, etc.
- Working time:
Work 5 days/week; including weekends, holidays, Tet holiday.
Work in 3 shifts in rotation following company’s arrangement
Shift 1: 6 AM – 2 PM
Shift 2: 2 PM – 10 PM
Shift 3: 10 PM – 6 AM