The role:
Wine Shop Salesperson shall be in charge for building and maintaining strong relationships with current and new clients, identifying sales opportunities and increasing them, optimizing the brand recognition and image of Enoteca.
- Reporting line: Store Manager/ Assistant Manager
- Working hour: 48 hours per week in shifts; shifts shall be defined in the interview.
- work location: Enoteca shop located in Takashimaya (Sai Gon Ward, HCMC)
Responsibilities
- Develop and maintain relationships with existing clients and identify new sales opportunities through prospecting and networking.
- Monitor reservations and daily walk-in visitors
- Ensure wine shop cleanliness and organize maintenance of the facility
- Respond to emails and phone inquiries in a timely manner
- Meet and exceed sales targets by promoting and selling our wines to customers.
- Provide exceptional customer service by addressing customer inquiries and concerns.
- Track inventory of wine, retail items, and general supplies
- Pack shipments, organize delivery, and ensure accurate records on orders
- Execution of onsite events in coordination with Wine Shop Manager
- Handle daily reports following the store’s policies and operation standard procedures
- Track and manage the shop organization and tidiness following the store’s policies and
operation standard procedures
- Documentation and essential databases filling, updating